Terms of service
Terms of Service
Welcome to Swing By Shop. Your access to and use of our website, online store, products, and related services (collectively, the "Services") are governed by these Terms of Service ("Terms"). In these Terms, "Swing By Shop," "we," "us," and "our" refer to Swing By Shop.
Visiting our website, purchasing a product, creating an account, or otherwise using our Services means you accept these Terms together with any policies referenced or linked within them. Please do not use the Services if you do not agree to these Terms.
1. Online Store Terms
Using our Services confirms that you are legally capable of entering into a binding agreement, or that you use the Services with the permission and supervision required under applicable law.
Our products and Services may not be used for any unlawful, fraudulent, or unauthorized purpose, nor may the Services be used in any manner that violates applicable federal, state, or local laws or the rights of another person or entity.
2. Our Online Store
Shopify hosts our online store and provides the ecommerce platform through which we offer our products and Services to you.
Portions of our Services may be updated, modified, suspended, or discontinued from time to time, subject to applicable law. New features, products, or functionality may also be introduced, and these will form part of the Services and may be subject to these Terms.
3. Products and Product Information
Reasonable efforts are made to present our products and their descriptions, specifications, images, availability, and other information as accurately as possible.
Depending on your device, display, and settings, however, colors and other visual characteristics may appear differently.
Occasionally, product packaging, specifications, features, or other details may change. Please contact us with any questions about a product before purchasing it.
Availability applies to all products. Subject to applicable law, we reserve the right to discontinue a product or limit the quantities available for purchase.
4. Prices and Payments
Unless otherwise indicated, all prices displayed on our store are shown in U.S. dollars.
Prices, promotions, and product availability may change from time to time. Generally, the price applicable to your purchase is the price displayed at the time your order is submitted, subject to correction of genuine errors and applicable law.
Where required, applicable taxes will be calculated and displayed during checkout.
Submitting payment information confirms that you are authorized to use the selected payment method and that you authorize the applicable charges associated with your purchase.
5. Orders and Acceptance
An order submission does not necessarily constitute acceptance of that order. Subject to applicable law, we reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including product unavailability, suspected fraud, payment authorization problems, inaccurate product or pricing information, or other circumstances affecting our ability to fulfill the order.
Should an order be canceled after payment has been successfully collected, an appropriate refund will be issued to the original payment method.
Accurate and complete billing, shipping, contact, and payment information is your responsibility when placing an order. Please update your information promptly when necessary so we can process your transaction and communicate with you about your purchase.
6. Shipping and Delivery
At present, Swing By Shop ships within the United States only.
All orders ship free of charge.
Processing of orders generally takes 1 to 2 business days. Standard delivery takes approximately 5 days after an order ships. These timeframes are estimates only and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, or other transportation disruptions.
Tracking information will be sent to the email address associated with your order once it ships.
Please review our Shipping Policy for additional information.
7. Returns, Exchanges, and Refunds
In accordance with our Return and Refund Policy, eligible products may be returned within 30 days from the date of delivery.
Returns of eligible products are free, and a prepaid return shipping label is provided.
Returned products must satisfy the applicable return conditions, including being unworn, unwashed, in their original packaging, and with original tags attached where applicable.
Refunds for eligible returns are generally processed within approximately 5 to 7 business days after the returned item arrives at our warehouse.
Our Return and Refund Policy provides additional requirements and instructions.
8. Order Cancellations
To cancel an order, please contact us as soon as possible. A reasonable effort will be made to accommodate your request, although cancellation cannot be guaranteed once an order has entered processing or has shipped.
Where an order can no longer be canceled, an eligible product may be returned after delivery in accordance with our Return and Refund Policy.
9. Promotions and Discounts
Promotions, discounts, promotional codes, or other special offers may be offered from time to time. Separate eligibility requirements, expiration dates, exclusions, purchase requirements, or other conditions disclosed with the applicable promotion may apply to such offers.
Promotional offers carry no cash value and may not be combined with other offers unless otherwise stated. As permitted by applicable law, we reserve the right to modify or discontinue promotions.
10. Accuracy of Information
While we strive to provide accurate and current information, typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information may occasionally appear on our website.
Errors, inaccuracies, or omissions may be corrected and information updated as appropriate, subject to applicable law and any obligations relating to orders already placed.
11. Prohibited Uses
The website and Services may not be used to:
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Engage in unlawful, fraudulent, deceptive, abusive, or malicious activity;
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Violate the intellectual property, privacy, publicity, or other legal rights of another person or entity;
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Submit false, misleading, or fraudulent information;
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Transmit malware, viruses, malicious code, or other harmful technologies;
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Attempt to gain unauthorized access to our systems, accounts, networks, or data;
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Interfere with or disrupt the security, operation, or functionality of the Services;
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Collect or track personal information about others in violation of applicable law;
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Use automated means to access or exploit the Services in a manner that places an unreasonable burden on our systems or circumvents reasonable access restrictions; or
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Use the Services for any purpose prohibited by applicable law.
Access to the Services may be restricted or terminated for violations of these Terms, subject to applicable law.
12. Intellectual Property
Text, graphics, logos, photographs, product presentations, design elements, and other materials made available through our website may be owned by or licensed to Swing By Shop and may be protected by applicable intellectual property laws.
Unless permitted by applicable law or with appropriate authorization, protected content from our Services may not be reproduced, distributed, modified, published, commercially exploited, or otherwise used without permission from the applicable rights holder.
13. Third Party Services and Links
Features, tools, integrations, or links provided by third parties may be included in our Services. Their own terms, policies, and practices govern third party websites and services.
Third party websites or services that we do not own or control are not our responsibility. Before using a third party service or providing information to it, we encourage you to review the applicable terms and privacy policies.
14. Reviews, Feedback, and Other Submissions
Voluntarily providing reviews, suggestions, feedback, ideas, or other content to us confirms that you have the right to provide that content and that it does not violate applicable law or the rights of others.
To the extent permitted by applicable law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and otherwise use content you voluntarily submit for purposes connected with operating, improving, or promoting our business and Services.
Content that we reasonably believe is unlawful, fraudulent, abusive, misleading, infringing, or otherwise inappropriate for our Services may be removed.
15. Personal Information
The collection and processing of personal information in connection with the Services is described in our Privacy Policy.
16. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis to the fullest extent permitted by applicable law. We do not guarantee that the Services will always be uninterrupted, error-free, secure, or available at all times.
No part of these Terms excludes or limits any warranty, guarantee, or other right that cannot lawfully be excluded or limited under applicable law.
17. Limitation of Liability
Swing By Shop and its owners, affiliates, personnel, agents, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Services, to the fullest extent permitted by applicable law.
No part of these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law. Your rights under applicable consumer protection laws remain unaffected.
18. Indemnification
You agree, to the extent permitted by applicable law, to indemnify and hold harmless Swing By Shop and its affiliates, personnel, agents, and service providers from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the
Services, your material violation of these Terms, or your infringement of the rights of another person or entity.
19. Severability
Should any provision of these Terms be determined unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in effect.
20. No Waiver
A failure on our part to enforce any provision of these Terms does not constitute a waiver of that provision or of our right to enforce it later.
21. Entire Agreement
These Terms, together with the policies and other terms expressly incorporated by reference, constitute the agreement between you and Swing By Shop regarding your use of the Services, except where additional terms expressly apply.
22. Changes to These Terms
These Terms may be updated from time to time to reflect changes to our Services, business practices, or legal and regulatory requirements.
Updated Terms will be posted on this page, and the "Last updated" date below may be revised. Continued use of the Services following an update will be subject to the updated Terms to the extent permitted by applicable law.
23. Governing Law
Applicable laws will govern and guide the interpretation of these Terms and any disputes arising from or relating to them, without limiting any mandatory consumer rights or protections that apply to you under federal or state law.
24. Contact Information
Questions about these Terms of Service, an order, or our Services can be directed to Swing By Shop
Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
Expected response time: 12 to 24 hours